Shopping on line can be easy, simple and save you lots of money. It can also take a lot of your time, frustrate you, and result in unwanted purchases. Now the same can be said for regular high street shopping, but with the vast opportunity presented by the Internet it will pay you to spend a few minutes reading this and understanding how to better optimize your Lufthansa shopping experience:

1. Compare - without doubt the biggest advantage that the Lufthansa offers shoppers today is the ability to compare thousands of Lufthansa at a time. This is a great thing, but not necessarily all the time! Too much can be daunting at times so take advantage of the great comparison sites and where possible let them do the hard work for you.

2. Research - if it has been said it will be on the internet. Ignorance is no longer a justifiable reason for buying the wrong thing. Take the time to research in detail everything that you could possible want to know about

3. Testimonials - don't know anybody that has bought a Lufthansa? Wrong! If the Lufthansa is good the internet will let you know. Use the Internet as a friend and get testimonials before you buy.

4. Questions - Got a question about Lufthansa then search the Forums, FAQ's, Blogs etc. Don't be afraid to ask .....

5. Reputation - Never heard of the company selling Lufthansa? Don't worry, no reason why you should know every company in the world, but you know someone that does! Use the internet to find out what people are saying about Lufthansa and build up a picture of their reputation for sales, returns, customer service, delivery etc.

6. Returns - still worried that even after all of the above your Lufthansa wont be what you want? Check out the returns policy. There is so much competition now that someone, somewhere is bound to offer the terms that you are comfortable with.

7. Feedback - happy with your Lufthansa then let people know, after all you are depending on others people input in your buying decision, so why not give a little back.

8. Security - check for the yellow padlock on the Lufthansa site before you buy, and the s after http:/ /i.e. https:// = a secure site

9. Contact - got a question about Lufthansa, or want to leave a comment then check out the sites contact page. Reputable companies have them and respond.

10. Payment - ready to pay for your Lufthansa, then use your credit card or PayPal! Be aware of companies that don't accept them, there may be genuine reasons but given the huge amount of choice you have when buying online there is no reason at all not to buy via credit card or PayPal.

{{Infobox_Airline |airline=Lufthansa|logo=Lufthansa Logo.svg|logo_size=300px|IATA=LH|ICAO=DLH|callsign=LUFTHANSA|parent=|founded=1926 (as Deutsche Luft Hansa Aktiengesellschaft), refounded 1954|headquarters=Cologne, Germany), Stefan Lauer (), Stephan Gemkow ([CFO)]
Munich International Airport|focus_cities=Düsseldorf International Airport
Hamburg Airport|frequent_flyer=Miles & More|fleet_size=319 (+ 145 orders + 30 options); Lufthansa AG including Cityline, Cargo & subsidiaries (except Swiss International Airlines): 432|destinations=188|company_slogan=There's No Better Way to Fly|website= http://www.lufthansa.de|-->

Deutsche Lufthansa [Aktiengesellschaft () (pronounced International Phonetic Alphabet) is the of largest airlines in Europe airline in Europe. The name of the company is derived from Luft (the German language word for "air"), and Hansa (after Hanseatic League, the powerful medieval trading group).

The airline is the German flag carrier and the world's World's largest airlines, operating services to 200 destinations in 100 countries. Together with its partners Lufthansa services over 410 destinations.

Lufthansa is based in Cologne. Its main base and primary traffic hub is at Frankfurt International Airport in Frankfurt am Main with a second hub at Munich International Airport.

Lufthansa is a founding member of Star Alliance, the largest airline alliance. Star Alliance was formed in 1997 together with Thai Airways, United Airlines, Air Canada and Scandinavian Airline Systems. Star Alliance has now 17 member airlines and 3 regional members. The Lufthansa Group operates more than 400 aircraft and employs nearly 100,000 people worldwide. In 2006, 53.4 million passengers flew with Lufthansa.

History The company was founded on 6 January 1926 in Berlin, following a merger between "Deutsche Aero Lloyd" (DAL) and "Junkers (Aircraft) Luftverkehr". Lufthansa Chronicle The company's original name was Deutsche Luft Hansa Aktiengesellschaft. Lufthansa in one word has been used since 1933. On December 9 1927, Deutsche Luft Hansa, on behalf of the German government, established an agreement with the Spanish government authorizing an air service between the two countries. This included a capital investment to establish an air company that would eventually become History of Iberia Airlines.

In the years prior to World War II, the company pioneered routes to the Far East and across the North Atlantic and the South Atlantic, using a large fleet of mostly Dornier, Junkers (Aircraft), Heinkel, Focke-Wulf and other German-designed aircraft. After the outbreak of war in 1939, Lufthansa was only able to maintain service to neutral countries. Early in the war, along with the Italian Transcontinental Airline (Linee Aeree Transcontinentali Italiane, or LATI), the company competed vigorously in South America. However, all service was suspended by Lufthansa following Germany's defeat in 1945.

Lufthansa was recreated on 6 January 1953 as Aktiengesellschaft für Luftverkehrsbedarf (Luftag) and was renamed Deutsche Lufthansa Aktiengesellschaft on August 6 1954. The "new" Lufthansa of 1953 is not the legal successor of the Lufthansa founded in 1926 and which existed during and before World War II. On 1 April 1955 Lufthansa resumed scheduled service within Germany. International operations started on 15 May 1955, with flights to points in Europe, followed by service to New York on 8 June using Lockheed Corporation Lockheed Constellation. South Atlantic routes were resumed in August 1956.

East Germany attempted to establish its own airline in the 1950s using the Lufthansa name, but this resulted in a dispute with West Germany, where the airline was already operating. East Germany renamed its national airline to Interflug, which ceased operations in 1991. Lufthansa was banned from flying into West Berlin until the demise of the communist regime.

In 1958, Lufthansa placed an order for four Boeing 707s, used to start jet services from Frankfurt to New York in March of 1960. Boeing 720s were later bought to back up the 707 fleet. In February of 1961, Far East routes were extended beyond Bangkok, Thailand to Hong Kong and Tokyo. The cities of Lagos, Nigeria and Johannesburg, South Africa were added in 1962.

Lufthansa introduced the Boeing 727 into service in 1964 and in May of that same year they began the Polar route from Frankfurt to Tokyo. In February of 1965, the company placed an order for twenty-one Boeing 737 medium-haul jets, which were introduced into service in 1968.

Lufthansa was the first customer to purchase and also bought the largest number of Boeing 737 aircraft, and was one of only four buyers of the new 737-100s (the others were NASA, Malaysia-Singapore Airlines and Avianca - while the NASA airframe was technically the first constructed, it was the last delivered and originally intended for delivery to Lufthansa). In doing so, Lufthansa became the first foreign launch customer for a Boeing commercial plane.

The beginning of the wide-body era for Lufthansa was marked with the inaugural Boeing 747 flight on April 26 1970. In 1971 Lufthansa began service to South America. In 1979, Lufthansa and Swissair were launch customers for the advanced new Airbus A310, with an order for twenty-five aircraft.

The company's major fleet renovation and modernization programme for the 1990s began on June 29 1985 with an order for fifteen Airbus A320s and seven Airbus A300-600s. Ten Boeing 737-300s were ordered a few days later. All of the aircraft were delivered between 1987 and 1992. Lufthansa also bought Airbus A321, Airbus A340 and the Boeing 747-400.

{| align=right |] |- |] |- |] |- |] |- |[image:lufthansa.a320-200.d-aipa.arp.jpg-200 |- |[image:Airbus A321-131 - Lufthansa - D-AIRX.jpg-100 Retrojet |- |[image:lufthansa.a321-200.d-aisf.arp.jpg-200 |- |] |- |[image:lufthansa.rj85.arp.jpg |- |[image:lufthansa bombardier crj-200 d-acrf arp.jpg of [Lufthansa Regional |}

Lufthansa adopted a new corporate identity in 1988. The fleet was given a new livery while cabins, city offices and airport lounges were redesigned.

On 28 October 1990, 25 days after German reunification, Berlin became a Lufthansa destination again. On 18 May 1997 Lufthansa, Air Canada, Scandinavian Airlines, Thai Airways and United Airlines formed the Star Alliance, the world's first multilateral airline alliance.

In 2000 Air One became partner airline of Lufthansa and nearly all Air One flights are code-shared with Lufthansa. In June 2003, Lufthansa opened Terminal 2 at Munich's Franz Josef Strauß International Airport to relieve its main hub, Frankfurt, which was suffering from capacity constraints. It is one of the first airport terminal in Europe partially owned by an airline.

On 17 May 2004, Lufthansa became the launch customer for the Connexion by Boeing in-flight online connectivity service.

On 22 March 2005 Swiss International Air Lines merged with Lufthansa Airlines. The merger included the provision that the majority shareholders (the Politics of Switzerland and large Swiss companies) be offered payment if Lufthansa's share price outperforms an airline index during the years following the merger. The two companies will continue to be run separately.

On 6 December 2006, Lufthansa placed an order for 20 Boeing 747-8 airliners, becoming the launch customer of the type.

Lufthansa is owned by private investors (88.52%), MGL Gesellschaft für Luftverkehrswerte (10.05%), Deutsche Postbank (1.03%) and Deutsche Bank (0.4%) and has 37,042 employees (at March 2007).

In August 2007, Lufthansa signed a partnership with Kazakhstan flag carrier Air Astana to expand the flight offering for customers of both companies.{{cite news| url = http://www.andhranews.net/Business/2007/August/21-Lufthansa-Astana-enter-12640.asp| title = Lufthansa and Air Astana to enter into a partnership-->

Subsidiaries In addition to its main operation, Lufthansa has numerous subsidiaries. The most important are:



History of the brand The Lufthansa logo, an encircled crane (bird) in flight, was created in 1918. It was part of the livery of the first German airline, Deutsche Luftreederei GmbH (DLR), which began air service on 5 February 1919. The stylised crane was designed by Professor Otto Firle. In 1926 Lufthansa adopted this symbol from Aero Lloyd AG, which merged with DLR in 1923. The original creator of the name Lufthansa is believed to be F.A. Fischer von Puturzyn. In 1925 he published a book entitled "Luft-Hansa" which examined the options open to aviation policymakers at the time. Luft Hansa was the name given to the new airline which resulted from the merger of Junkers Luftverkehr AG and Deutscher Aero Lloyd.

Destinations Fleet Lufthansa operates the following aircraft as of May 2007:{| class="toccolours" border="1" cellpadding="3" style="border-collapse:collapse"|+ Lufthansa Fleet|- bgcolor=lightgrey!Aircraft!Total!Passengers
(First/Business*/Economy)!Routes!Notes|-|Airbus A300#A300-600R|14|217*|||-|Airbus A319-100|36
(15 orders)|156*|||-|[Airbus A320|26
(15 orders)|190*|||-|Airbus A330#A330-300|10
(5 orders)|221 (8/48/165)|||-|Airbus A340#A340-300 series|28|266 (44/222)
221 (8/48/165)
247 (8/42/197)|||-|Airbus A340#A340-600 series|17
(7 orders)|345 (66/279)
306 (8/60/238)|||-|Airbus A380|(15 orders)
(10 options)|||Entry into service: 2009|-|BAe 146|18|93*||Operated by Cityline|-|Boeing 737#737-300|33|127*|||-|Boeing 737#737-500|30|111*|||-|Boeing 747-400|(20 orders)
(20 options)|||Launch customer
Entry into service: 2010|-|[Bombardier CRJ-100|26|50*||Operated by Cityline|-|Bombardier CRJ-700|12
(15 orders)|84*||Operated by Cityline|-|[Embraer 190|(30 orders)|||Entry into service: 2008|}

*First Class is offered aboard some international flights.
*Short haul aircraft base Business Class seating amounts by demand.
As of March 2006, the average age of the Lufthansa fleet was 10.1 years.

In winter 2007, Lufthansa will begin fitting on-demand flight entertainment in all economy class seats of its long-haul aircraft." Lufthansa to roll-out seat-back IFE in economy" Flight Global, 15/08/07.

Lufthansa Cityline The fleet of Lufthansa Cityline consists of:



Lufthansa Cargo The fleet of Lufthansa Cargo consists of:



The Lufthansa group holds the third List_of_largest_airlines#By_fleet_size_in_2007 in the world and is the largest non-American aircraft operator.

Livery Lufthansa's livery is a Eurowhite scheme, composed of primarily white with blue and yellow/orange accents.A bare metal livery was proposed during the 1980s, also a yellow tail-belly-engines with silver titles in the late 1980s ( only one 737 and one A310 ever carried this livery).

Accidents

Lufthansa is 18th in the international JACDEC-Safety-Ranking.

Incidents

See also

External links

References


{{Infobox_Airline |airline=Lufthansa|logo=Lufthansa Logo.svg|logo_size=300px|IATA=LH|ICAO=DLH|callsign=LUFTHANSA|parent=|founded=1926 (as Deutsche Luft Hansa Aktiengesellschaft), refounded 1954|headquarters=Cologne, Germany), Stefan Lauer (), Stephan Gemkow ([CFO)]
Munich International Airport|focus_cities=Düsseldorf International Airport
Hamburg Airport|frequent_flyer=Miles & More|fleet_size=319 (+ 145 orders + 30 options); Lufthansa AG including Cityline, Cargo & subsidiaries (except Swiss International Airlines): 432|destinations=188|company_slogan=There's No Better Way to Fly|website= http://www.lufthansa.de|-->

Deutsche Lufthansa [Aktiengesellschaft () (pronounced International Phonetic Alphabet) is the of largest airlines in Europe airline in Europe. The name of the company is derived from Luft (the German language word for "air"), and Hansa (after Hanseatic League, the powerful medieval trading group).

The airline is the German flag carrier and the world's World's largest airlines, operating services to 200 destinations in 100 countries. Together with its partners Lufthansa services over 410 destinations.

Lufthansa is based in Cologne. Its main base and primary traffic hub is at Frankfurt International Airport in Frankfurt am Main with a second hub at Munich International Airport.

Lufthansa is a founding member of Star Alliance, the largest airline alliance. Star Alliance was formed in 1997 together with Thai Airways, United Airlines, Air Canada and Scandinavian Airline Systems. Star Alliance has now 17 member airlines and 3 regional members. The Lufthansa Group operates more than 400 aircraft and employs nearly 100,000 people worldwide. In 2006, 53.4 million passengers flew with Lufthansa.

History The company was founded on 6 January 1926 in Berlin, following a merger between "Deutsche Aero Lloyd" (DAL) and "Junkers (Aircraft) Luftverkehr". Lufthansa Chronicle The company's original name was Deutsche Luft Hansa Aktiengesellschaft. Lufthansa in one word has been used since 1933. On December 9 1927, Deutsche Luft Hansa, on behalf of the German government, established an agreement with the Spanish government authorizing an air service between the two countries. This included a capital investment to establish an air company that would eventually become History of Iberia Airlines.

In the years prior to World War II, the company pioneered routes to the Far East and across the North Atlantic and the South Atlantic, using a large fleet of mostly Dornier, Junkers (Aircraft), Heinkel, Focke-Wulf and other German-designed aircraft. After the outbreak of war in 1939, Lufthansa was only able to maintain service to neutral countries. Early in the war, along with the Italian Transcontinental Airline (Linee Aeree Transcontinentali Italiane, or LATI), the company competed vigorously in South America. However, all service was suspended by Lufthansa following Germany's defeat in 1945.

Lufthansa was recreated on 6 January 1953 as Aktiengesellschaft für Luftverkehrsbedarf (Luftag) and was renamed Deutsche Lufthansa Aktiengesellschaft on August 6 1954. The "new" Lufthansa of 1953 is not the legal successor of the Lufthansa founded in 1926 and which existed during and before World War II. On 1 April 1955 Lufthansa resumed scheduled service within Germany. International operations started on 15 May 1955, with flights to points in Europe, followed by service to New York on 8 June using Lockheed Corporation Lockheed Constellation. South Atlantic routes were resumed in August 1956.

East Germany attempted to establish its own airline in the 1950s using the Lufthansa name, but this resulted in a dispute with West Germany, where the airline was already operating. East Germany renamed its national airline to Interflug, which ceased operations in 1991. Lufthansa was banned from flying into West Berlin until the demise of the communist regime.

In 1958, Lufthansa placed an order for four Boeing 707s, used to start jet services from Frankfurt to New York in March of 1960. Boeing 720s were later bought to back up the 707 fleet. In February of 1961, Far East routes were extended beyond Bangkok, Thailand to Hong Kong and Tokyo. The cities of Lagos, Nigeria and Johannesburg, South Africa were added in 1962.

Lufthansa introduced the Boeing 727 into service in 1964 and in May of that same year they began the Polar route from Frankfurt to Tokyo. In February of 1965, the company placed an order for twenty-one Boeing 737 medium-haul jets, which were introduced into service in 1968.

Lufthansa was the first customer to purchase and also bought the largest number of Boeing 737 aircraft, and was one of only four buyers of the new 737-100s (the others were NASA, Malaysia-Singapore Airlines and Avianca - while the NASA airframe was technically the first constructed, it was the last delivered and originally intended for delivery to Lufthansa). In doing so, Lufthansa became the first foreign launch customer for a Boeing commercial plane.

The beginning of the wide-body era for Lufthansa was marked with the inaugural Boeing 747 flight on April 26 1970. In 1971 Lufthansa began service to South America. In 1979, Lufthansa and Swissair were launch customers for the advanced new Airbus A310, with an order for twenty-five aircraft.

The company's major fleet renovation and modernization programme for the 1990s began on June 29 1985 with an order for fifteen Airbus A320s and seven Airbus A300-600s. Ten Boeing 737-300s were ordered a few days later. All of the aircraft were delivered between 1987 and 1992. Lufthansa also bought Airbus A321, Airbus A340 and the Boeing 747-400.

{| align=right |] |- |] |- |] |- |] |- |[image:lufthansa.a320-200.d-aipa.arp.jpg-200 |- |[image:Airbus A321-131 - Lufthansa - D-AIRX.jpg-100 Retrojet |- |[image:lufthansa.a321-200.d-aisf.arp.jpg-200 |- |] |- |[image:lufthansa.rj85.arp.jpg |- |[image:lufthansa bombardier crj-200 d-acrf arp.jpg of [Lufthansa Regional |}

Lufthansa adopted a new corporate identity in 1988. The fleet was given a new livery while cabins, city offices and airport lounges were redesigned.

On 28 October 1990, 25 days after German reunification, Berlin became a Lufthansa destination again. On 18 May 1997 Lufthansa, Air Canada, Scandinavian Airlines, Thai Airways and United Airlines formed the Star Alliance, the world's first multilateral airline alliance.

In 2000 Air One became partner airline of Lufthansa and nearly all Air One flights are code-shared with Lufthansa. In June 2003, Lufthansa opened Terminal 2 at Munich's Franz Josef Strauß International Airport to relieve its main hub, Frankfurt, which was suffering from capacity constraints. It is one of the first airport terminal in Europe partially owned by an airline.

On 17 May 2004, Lufthansa became the launch customer for the Connexion by Boeing in-flight online connectivity service.

On 22 March 2005 Swiss International Air Lines merged with Lufthansa Airlines. The merger included the provision that the majority shareholders (the Politics of Switzerland and large Swiss companies) be offered payment if Lufthansa's share price outperforms an airline index during the years following the merger. The two companies will continue to be run separately.

On 6 December 2006, Lufthansa placed an order for 20 Boeing 747-8 airliners, becoming the launch customer of the type.

Lufthansa is owned by private investors (88.52%), MGL Gesellschaft für Luftverkehrswerte (10.05%), Deutsche Postbank (1.03%) and Deutsche Bank (0.4%) and has 37,042 employees (at March 2007).

In August 2007, Lufthansa signed a partnership with Kazakhstan flag carrier Air Astana to expand the flight offering for customers of both companies.{{cite news| url = http://www.andhranews.net/Business/2007/August/21-Lufthansa-Astana-enter-12640.asp| title = Lufthansa and Air Astana to enter into a partnership-->

Subsidiaries In addition to its main operation, Lufthansa has numerous subsidiaries. The most important are:



History of the brand The Lufthansa logo, an encircled crane (bird) in flight, was created in 1918. It was part of the livery of the first German airline, Deutsche Luftreederei GmbH (DLR), which began air service on 5 February 1919. The stylised crane was designed by Professor Otto Firle. In 1926 Lufthansa adopted this symbol from Aero Lloyd AG, which merged with DLR in 1923. The original creator of the name Lufthansa is believed to be F.A. Fischer von Puturzyn. In 1925 he published a book entitled "Luft-Hansa" which examined the options open to aviation policymakers at the time. Luft Hansa was the name given to the new airline which resulted from the merger of Junkers Luftverkehr AG and Deutscher Aero Lloyd.

Destinations Fleet Lufthansa operates the following aircraft as of May 2007:{| class="toccolours" border="1" cellpadding="3" style="border-collapse:collapse"|+ Lufthansa Fleet|- bgcolor=lightgrey!Aircraft!Total!Passengers
(First/Business*/Economy)!Routes!Notes|-|Airbus A300#A300-600R|14|217*|||-|Airbus A319-100|36
(15 orders)|156*|||-|[Airbus A320|26
(15 orders)|190*|||-|Airbus A330#A330-300|10
(5 orders)|221 (8/48/165)|||-|Airbus A340#A340-300 series|28|266 (44/222)
221 (8/48/165)
247 (8/42/197)|||-|Airbus A340#A340-600 series|17
(7 orders)|345 (66/279)
306 (8/60/238)|||-|Airbus A380|(15 orders)
(10 options)|||Entry into service: 2009|-|BAe 146|18|93*||Operated by Cityline|-|Boeing 737#737-300|33|127*|||-|Boeing 737#737-500|30|111*|||-|Boeing 747-400|(20 orders)
(20 options)|||Launch customer
Entry into service: 2010|-|[Bombardier CRJ-100|26|50*||Operated by Cityline|-|Bombardier CRJ-700|12
(15 orders)|84*||Operated by Cityline|-|[Embraer 190|(30 orders)|||Entry into service: 2008|}

*First Class is offered aboard some international flights.
*Short haul aircraft base Business Class seating amounts by demand.
As of March 2006, the average age of the Lufthansa fleet was 10.1 years.

In winter 2007, Lufthansa will begin fitting on-demand flight entertainment in all economy class seats of its long-haul aircraft." Lufthansa to roll-out seat-back IFE in economy" Flight Global, 15/08/07.

Lufthansa Cityline The fleet of Lufthansa Cityline consists of:



Lufthansa Cargo The fleet of Lufthansa Cargo consists of:



The Lufthansa group holds the third List_of_largest_airlines#By_fleet_size_in_2007 in the world and is the largest non-American aircraft operator.

Livery Lufthansa's livery is a Eurowhite scheme, composed of primarily white with blue and yellow/orange accents.A bare metal livery was proposed during the 1980s, also a yellow tail-belly-engines with silver titles in the late 1980s ( only one 737 and one A310 ever carried this livery).

Accidents

Lufthansa is 18th in the international JACDEC-Safety-Ranking.

Incidents

See also

External links

References




Lufthansa Website
UK section of Lufthansa airlines website

Lufthansa - USA - Official Site
Lufthansa's official USA homepage for local offers and information. Lufthansa is Europe's leading airline, serving over 400 destinations in more than 90 countries worldwide.

Lufthansa - Group
Press releases. 02.10.08 Lufthansa offers customers attractive winter timetable Lufthansa is slightly increasing its flight services this winter. Its expanded route network will ...

Lufthansa - Lufthansa Homepage of the United Kingdom
Visit the Lufthansa Homepage of the United Kingdom<br /> Worldwide Lufthansa flights at particularly attractive and reasonable prices – book, check in, print your boarding pass ...

Lufthansa - Airline Finder by Just the Flight
Cheap air tickets online and flight reservations with Lufthansa. The Just the Flight Airline Finder provides details of scheduled or charter flight airports served by Lufthansa and ...

Lufthansa - About us
Deutsche Lufthansa AG ranks upfront among the world’s leading airlines. As an Aviation Group, Lufthansa adheres firmly to economic and strategic criteria, focusing on the core ...

Lufthansa - Wikipedia, the free encyclopedia
Deutsche Lufthansa AG (ISIN: DE0008232125) (pronounced [ˈdɔɪtʃə ˈlʊfthanza]) is the largest airline in Europe in terms of overall passengers carried (second is Air France ...

Lufthansa Flights - Lufthansa Airlines UK
Book Worldwide Lufthansa flights with Lufthansa Airlines UK or Lufthansa Airways and save on airline tickets.

Lufthansa Airline - Fly Lufthansa - Flights Offers World Wide by ...
travelhouseuk.co.uk offers best Flights offers with Lufthansa Airline from all major Uk Airports to Far East, Australia, New Zealand, China, Japan, Pakistan, India, South Africa ...

BBC NEWS | Business | Lufthansa settles price fix claim
German airline Lufthansa pays out $85m to class action lawsuits in the US centred on allegations of price fixing.

 

Lufthansa



 
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